Thank you for your email.


Thank you for contacting The Refinery. 

We aim to respond to all emails within approximately 2-hours during business hours, (unless we are in our warehouse dispatching beautiful shutters – then, we will be in touch as soon as we can).

If your query is urgent, please call on 09 242 3456 

In the meantime, our website holds a TON of info, and we may have already answered your question:


Our Frequently Asked Questions may have all the answers you need!  

Our handy Measuring Guide and Install Instructions contain easy to follow steps to make your measure and install a breeze. 

You can also download our handy templates for different frame sizes, that you can hold in your window to get a feel for size.

You can order our sample colours to make sure you have the perfect match you are looking for. 

..and don’t forget, you can get the price of your shutter straight away (for standard shapes), using our Design and Order Generator. Easy!


We look forward to coming back to you very soon and helping you get our beautiful Refinery Shutters into your home. 


The Refinery Team.